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<channel>
	<title>Chuck Milam &#187; Cultural Observations</title>
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	<link>http://chuck.milams.net</link>
	<description>Cognitive Dissonance from a Wisconsinite in Kentucky</description>
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		<title>Kind Words From a Former Apprentice&#8230;and Also, a Coworker</title>
		<link>http://chuck.milams.net/2010/07/25/kind-words-from-a-former-apprentice-and-also-a-coworker/</link>
		<comments>http://chuck.milams.net/2010/07/25/kind-words-from-a-former-apprentice-and-also-a-coworker/#comments</comments>
		<pubDate>Sun, 25 Jul 2010 16:47:08 +0000</pubDate>
		<dc:creator>Chuck</dc:creator>
				<category><![CDATA[Cultural Observations]]></category>
		<category><![CDATA[Life Logging]]></category>
		<category><![CDATA[education]]></category>

		<guid isPermaLink="false">http://chuck.milams.net/?p=274</guid>
		<description><![CDATA[This is another one of those posts that&#8217;s been sitting in &#8220;Draft Limbo&#8221; for about a week now, but something happened this week that gave me a little &#8220;kick&#8221; to publish it.  First, the older stuff: Tonight I received an e-mail from a former student assistant of mine who is a now working for a [...]]]></description>
			<content:encoded><![CDATA[<p>This is another one of those posts that&#8217;s been sitting in &#8220;Draft Limbo&#8221; for about a week now, but something happened this week that gave me a little &#8220;kick&#8221; to publish it.  First, the older stuff:</p>
<p>Tonight I received an e-mail from a former student assistant of mine who is a now working for a major microprocessor manufacturer in California.  (Hint: It&#8217;s probably &#8220;inside&#8221; most of the computers you use today.)</p>
<p>He started out by saying:</p>
<p>&#8220;Thanks for teaching me how to fish Yoda!  Hope all is well -j&#8221;</p>
<p>I thought he was referring to teaching him how to fly fish for trout back in the day, so I asked him if he had caught anything.</p>
<p>Turns out he meant something different:</p>
<p>&#8220;&#8230;sorry, didn&#8217;t have time to finish the email.  Thanks for helping me fish&#8230;aka learn linux with the rtfm comments&#8230;&#8221;</p>
<p>By way of explanation:  Back in the day at the University, we shared an office space.  He was eager to learn Linux, and I was happy to have his help with my projects and daily work.  Whenever he would get &#8220;stuck,&#8221; instead of giving him the answer so I could go right back to work, I&#8217;d take a little extra time to give him hints and guide him to find the answer on his own.  I can&#8217;t tell you how many times I would say, &#8220;RTFM, dude.  It&#8217;s in there.  I found it, so you can too.  Now, let&#8217;s start by looking here&#8230;&#8221;</p>
<p>Eventually, he was given some of his own projects and systems to design on his own.  At first he would ask me how he should build things. Eventually, as I let him have more space to spread his wings, I would turn it around and ask him &#8220;So, how would YOU like to build this?&#8221;  It was a great feeling to watch him grow.</p>
<p>He finished his E-mail to me with this:</p>
<p>&#8220;This has helped me a ton in my life ever since.  <img src='http://chuck.milams.net/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /> &#8221;</p>
<p>Wow.  What a great feeling.</p>
<p>Now, back to the coworker that got me thinking about this post again.  Earlier this week, my coworker took and passed his CCNA on the first try.  This is no small feat, especially considering he only came on board a few months ago.  I congratulated him on passing his CCNA, and as we we talking he stopped and said, &#8220;I wanted to thank you for something.&#8221;</p>
<p>&#8220;Ok&#8230;what?&#8221;</p>
<p>&#8220;When I first started, remember when I asked you [something about subnet masking within firewall rules]?&#8221;</p>
<p>&#8220;Sure I do, but&#8230;what&#8217;s special about that?&#8221;</p>
<p>&#8220;Well, you didn&#8217;t just give me the answer.  You told me where to start looking, and I learned much more from than if you had just answered the question, so thanks for that.&#8221;</p>
<p>I guess it&#8217;s like they say:  &#8220;Give a man a fish and you feed him for a day. <em>Teach a man to fish</em> and you feed him for a lifetime.&#8221;</p>
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		<title>GPS Detour Takes Me Back&#8230;</title>
		<link>http://chuck.milams.net/2010/04/30/gps-detour-takes-me-back/</link>
		<comments>http://chuck.milams.net/2010/04/30/gps-detour-takes-me-back/#comments</comments>
		<pubDate>Sat, 01 May 2010 02:58:51 +0000</pubDate>
		<dc:creator>Chuck</dc:creator>
				<category><![CDATA[Cultural Observations]]></category>
		<category><![CDATA[Life Logging]]></category>
		<category><![CDATA[gps]]></category>
		<category><![CDATA[Nashville]]></category>
		<category><![CDATA[travel]]></category>

		<guid isPermaLink="false">http://chuck.milams.net/?p=247</guid>
		<description><![CDATA[In what turned out to be some serendipitous scheduling, I decided to attend a conference this weekend just outside of Franklin, Tennessee.  My fellow conference partner and I came down the night before the main event so we could relax and not have to get up at the crack of dawn and drive down the [...]]]></description>
			<content:encoded><![CDATA[<p>In what turned out to be some serendipitous scheduling, I decided to attend a conference this weekend just outside of Franklin, Tennessee.  My fellow conference partner and I came down the night before the main event so we could relax and not have to get up at the crack of dawn and drive down the morning of.  After a nice dinner at a little hole-in-the-wall place called “Thai Spice,” we decided to set the GPS for the address of the conference site and get a feel for the route and the drive time.  The GPS directed me out of town on kind of a zig-zag route, which at one time would have concerned me, but I’ve been in the south long enough now to know not to sweat.  This is just how the roads are in the older states.  There is no “country block/grid” system around here.</p>
<p>As we continued down one road, the GPS directed me to “Continue Straight on Old [Something] Road.”  As we got about a mile down this older winding road, I started to get déjà vu, but I figured that was a little crazy.  There was no way I had been here before…or was there? As we continued, I looked over to the left and saw a large concrete wall, part of some kind of round retaining basin up on a ridge, surrounded by a fence with distinctive warning signs on it. I knew I had seen that before.  I finally said it out loud: “I’ve been here before. I know it, even though that seems impossible.”</p>
<p>Further down the road, I began to notice some familiar-looking country and large estate-style ranches.  I still couldn’t believe that I was where I thought I was—even though everything looked so familiar. I mean, even if it was, I would have only been out this way maybe once or twice—three times, at most—how could I remember that?</p>
<p>Finally, we came to a “T” intersection with a sign that confirmed it.  I stopped for a bit and just looked at the sign, taking it in.</p>
<p>“Hello, Leipers Fork.  I haven’t seen you since…Thanksgiving?”</p>
<p><em>Editor&#8217;s Note:  I was going to link to the main Leipers Fork web site I found via Google, but it has background music.  I don&#8217;t want to encourage that nonsense, so no linking from me.  Google it for yourself if you&#8217;re interested, but turn down your speakers before you click on it&#8211;there&#8217;s no warning before the music starts blaring.</em></p>
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		<title>Automatic Pilot to Tennessee</title>
		<link>http://chuck.milams.net/2010/03/24/automatic-pilot-to-tenneseee/</link>
		<comments>http://chuck.milams.net/2010/03/24/automatic-pilot-to-tenneseee/#comments</comments>
		<pubDate>Thu, 25 Mar 2010 04:42:36 +0000</pubDate>
		<dc:creator>Chuck</dc:creator>
				<category><![CDATA[Cultural Observations]]></category>
		<category><![CDATA[Life Logging]]></category>
		<category><![CDATA[automobile]]></category>
		<category><![CDATA[Jetta]]></category>
		<category><![CDATA[Nashville]]></category>

		<guid isPermaLink="false">http://chuck.milams.net/?p=223</guid>
		<description><![CDATA[This was a comment from one of my facebook friends about a book called &#8220;North Toward Home.&#8221;  I loved it, because it spoke to me as someone who drove back and forth to Tennessee so often last year.  The part about &#8220;automatic pilot&#8221; really got me: &#8220;It&#8217;s the title of one of my favorite books [...]]]></description>
			<content:encoded><![CDATA[<p>This was a comment from one of my facebook friends about a book called &#8220;North Toward Home.&#8221;  I loved it, because it spoke to me as someone who drove back and forth to Tennessee so often last year.  The part about &#8220;automatic pilot&#8221; really got me:</p>
<blockquote><p>&#8220;It&#8217;s the title of one of my favorite books &#8211; a perennial summer read.  One of my favorite passages is the one I thought of when I posted my  status last night: &#8220;In a fast car, a man can almost make it to Tennessee  on automatic pilot, driving the straight, level road in a kind of  euphoria, past the cotton fields and the tenant shacks, the big plantation  houses and the primitive little Negro churches, over the muddy creeks  and rivers, through the counties with the forgotten Indian names &#8211;  Leflore, Coahoma, Tallahatchie, Tunica.&#8221;</p></blockquote>
<p>After I left law school, I could not drive to Nashville without feeling terrible&#8230;nauseated, even.  In fact, I only made the trip to Nashville twice in maybe six months afterward, in both cases to help Mike and Ashley with their moving process.  After that, I avoided making the drive to Nashville for years, unless I had to go to the airport.</p>
<p>After last year, I have a lot of practice making that drive.  Now, the trip to Nashville seems to fly right by&#8211;funny how that works.  All it takes is the right motivation.</p>
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		<title>Voice Mail&#8230;Who Uses That?</title>
		<link>http://chuck.milams.net/2010/03/11/voice-mail-who-uses-that/</link>
		<comments>http://chuck.milams.net/2010/03/11/voice-mail-who-uses-that/#comments</comments>
		<pubDate>Fri, 12 Mar 2010 02:13:59 +0000</pubDate>
		<dc:creator>Chuck</dc:creator>
				<category><![CDATA[Cultural Observations]]></category>
		<category><![CDATA[Life Logging]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[job]]></category>

		<guid isPermaLink="false">http://chuck.milams.net/2010/03/11/voice-mail-who-uses-that/</guid>
		<description><![CDATA[&#8220;The voice mail light glows ominous red&#8230;glaring like the eye of Sauron, daring me to ignore it any longer.&#8221;]]></description>
			<content:encoded><![CDATA[<p>&#8220;The voice mail light glows ominous red&#8230;glaring like the eye of Sauron, daring me to ignore it any longer.&#8221;</p>
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		<title>Jefferson the Romantic</title>
		<link>http://chuck.milams.net/2010/02/27/jefferson-the-romantic/</link>
		<comments>http://chuck.milams.net/2010/02/27/jefferson-the-romantic/#comments</comments>
		<pubDate>Sat, 27 Feb 2010 19:36:10 +0000</pubDate>
		<dc:creator>Chuck</dc:creator>
				<category><![CDATA[Cultural Observations]]></category>
		<category><![CDATA[relationships]]></category>

		<guid isPermaLink="false">http://chuck.milams.net/?p=163</guid>
		<description><![CDATA[Heard this quote on a documentary.  Loved it. &#8220;In every scheme of happiness she is placed in the foreground of the picture, as the principle figure. Take that away, and it is no picture for me.&#8221; &#8211;Thomas Jefferson]]></description>
			<content:encoded><![CDATA[<p>Heard this quote on a documentary.  Loved it.</p>
<p><em>&#8220;In every scheme of happiness she is placed in the foreground of the picture, as the principle figure. Take that away, and it is no picture for me.&#8221; </em></p>
<p><em></em>&#8211;Thomas Jefferson</p>
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		<title>Chuck Milam’s Seven Secrets of Academic Success at UW-Oshkosh</title>
		<link>http://chuck.milams.net/2010/02/11/chuck-milam%e2%80%99s-seven-secrets-of-academic-success-at-uw-oshkosh/</link>
		<comments>http://chuck.milams.net/2010/02/11/chuck-milam%e2%80%99s-seven-secrets-of-academic-success-at-uw-oshkosh/#comments</comments>
		<pubDate>Fri, 12 Feb 2010 02:17:41 +0000</pubDate>
		<dc:creator>Chuck</dc:creator>
				<category><![CDATA[Cultural Observations]]></category>
		<category><![CDATA[Life Logging]]></category>
		<category><![CDATA[DeltaSig]]></category>
		<category><![CDATA[education]]></category>
		<category><![CDATA[oldschool]]></category>
		<category><![CDATA[UWO]]></category>

		<guid isPermaLink="false">http://chuck.milams.net/?p=148</guid>
		<description><![CDATA[I wrote this shortly before I finally graduated from UW Oshkosh, and left it with my fraternity chapter.  Recently, Victor discovered it in his archives and sent it back to me.  It was fun to read this blast from the past, and I think most of this still holds true today.  I do come down [...]]]></description>
			<content:encoded><![CDATA[<p>I wrote this shortly before I finally graduated from UW Oshkosh, and left it with my fraternity chapter.  Recently, Victor discovered it in his archives and sent it back to me.  It was fun to read this blast from the past, and I think most of this still holds true today.  I do come down on academic advisors pretty hard here, but at the time I had good reason to.  Looking back at it now, I will apply this disclaimer:  Not all academic advisors are horrible.  There was one advisor in the Liberal Studies department that really made all the difference for me in getting me credit for ALL my classes when I returned to school, and she got me on the track to graduation in the shortest time possible.  Some of the other advisors that were working at UWO at the time would have done well to have learned from her.</p>
<p>So without further explanation, I present:</p>
<h3><strong>Chuck Milam’s Seven Secrets of Academic Success at UW-Oshkosh</strong></h3>
<p><em>This was originally a presentation given  in the fall of 1999 to my fraternity pledge class as part of the “Academics”  component of The Journey. I speak from experience.  I almost failed out  of school in 1995, left school to take a job before they could kick me  out, and then returned to complete my degree in 1998. Most of what is  presented here was learned in my “second go around” from 1998-1999.</em></p>
<p><strong> 1.  Go to class. </strong>Nothing is  more important. No matter how hung over, sick, or just plain tired you are, go  to class. Even if you are only semi-conscious, you can at least absorb enough through osmosis to pass the class. You cannot pass a class if  you’re not there to learn the material or take the exams.</p>
<p><strong>2. Your  advisor is not going to help you.</strong> Contrary to popular belief, your advisor is not going to bend  over backwards to help you plan your academic career and help you  graduate on time. You advisor is most likely only concerned with getting  you out of his office so he can get back to his game of computer golf  or surfing to college-sluts.com. You are better off consulting with  professors or fraternity brothers in your major. Which leads us to point  #3:</p>
<p><strong> 3.  Use your resources.</strong> Through the fraternity, you have access to  brothers who have “been there” already. They know what professors to  take, what professors to avoid and what classes are a guaranteed “GPA  booster.” Make use of brothers in your major, especially–they’ll be  happy to help you.</p>
<p><strong>4.  Don’t fall into the “GPA trap.”</strong> In many academic majors, if you drop below  a certain minimum GPA, you won’t be able to take upper-level classes.  If you can’t get into upper-level classes, you can’t graduate. So, you  end up trapped in a vicious cycle, blowing tuition money, accruing  useless course credits and not making any real progress toward graduation. If you’re following rule #1, above, this will not be a  problem for you.</p>
<p><strong>5.  Don’t believe the “Academic Major/GPA Hype.”</strong> Since high school, you’ve been told that  you have to have a “decent major” and a “decent GPA” (usually 3.0 or  better) in order to have any hope of getting a job out of college. This  is quite possibly the biggest lie told to students today. Major in  something you really are interested in, not something that you think  will get you a good job. After you have your degree, an employer isn’t  going to care if you majored in business or art. He’s not going to care  what your GPA was. All that matters is that you get that degree. After all, it’s why you’re here, right?  Right.</p>
<p><strong>6.  Everything can be appealed and/or waived. </strong>Don’t let academic advisors convince you  that you cannot get into the upper-level courses because you are  missing one or two classes. (College of Business advisors are notorious  for this.) Remember step #2, above? Your advisor could care less if you  have to take an extra semester to meet some silly prerequisite  requirement. These kinds of things can be waived. Ask for a waiver or an  appeal.  If you’re not happy with the answers you’re getting from your  advisor, go to the department chair, to the dean of the college, the  provost, whatever it takes to get what you need done. It is your right  as a student (paying customer) to make steady academic progress and  graduate on time.</p>
<p><strong>7.  Demand the same level of performance from  your professors that they demand of you.</strong> Don’t tolerate professors who don’t show up for office hours  or class, who don’t clearly explain their grading criteria, or who don’t  grade consistently. Remember, everyone answers to someone. You can take  your complaints to the department chair, to the dean of the college,  right on up the chain, just as in step #6, above. Some professors are  beyond hope. Avoid them by making sure you consult with others on who to  avoid. See #3, above.</p>
<p><em>Remember these seven simple steps, and  you’ll be on the road to graduate “on schedule.”</em></p>
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		<title>Why Do We Look For The Greener Grass?</title>
		<link>http://chuck.milams.net/2010/02/07/why-do-we-look-for-the-greener-grass/</link>
		<comments>http://chuck.milams.net/2010/02/07/why-do-we-look-for-the-greener-grass/#comments</comments>
		<pubDate>Sun, 07 Feb 2010 16:08:48 +0000</pubDate>
		<dc:creator>Chuck</dc:creator>
				<category><![CDATA[Cultural Observations]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[relationships]]></category>

		<guid isPermaLink="false">http://chuck.milams.net/?p=108</guid>
		<description><![CDATA[One of my friends recently posted on facebook: &#8220;Why do people &#8216;fall in love&#8217; with things they can never have?&#8221; She then followed up with: &#8220;&#8230; I just think it&#8217;s wierd how &#8220;people&#8221; are so obsessed with things/people they can never have in their life and miss out on other things/people that would make them [...]]]></description>
			<content:encoded><![CDATA[<p>One of my friends recently posted on facebook:</p>
<p>&#8220;Why do people &#8216;fall in love&#8217; with things they can never have?&#8221;</p>
<p>She then followed up with:</p>
<p>&#8220;&#8230; I just think it&#8217;s wierd how &#8220;people&#8221; are so obsessed with things/people they can never have in their life and miss out on other things/people that would make them just as happy if not more&#8230; I do it too&#8230; I just don&#8217;t understand it&#8230;&#8221;</p>
<p>After some reflection, I responded:</p>
<blockquote><p>I’ve often pondered the exact thought you pose here, especially when looking back at what “could have been.”</p>
<p>We have all looked past the person right in front of us while pursuing the unattainable shiny new thing standing on the greener grass in the next pasture over.  Why do we do it?  Human nature, maybe?  Fear of “settling” or making the “wrong” choice?  Why do we do it?  It’s hard to say.  Maybe there isn’t one answer.</p>
<p>Regardless of why, when I think, “I really shouldn’t have chased after Lady A, I should have paid attention to Lady B,” it starts to get me down.  I start to think I really screwed up and missed out—I’m sure we all know how that goes.  However, when I REALLY think about it, I come to realize that one of the main reasons I didn’t pay attention to the otherwise perfectly (probably more) suitable Lady B at the time is simple:  I just wasn’t ready.  She may have been, but I wasn’t.  Do I still wish I could go back and do it differently sometimes?  Of course, but I have to remember that life’s all about timing, and if you’re both not fully ready, it’s not going to work.</p>
<p>So, that’s how I make peace with this question, anyway.  Your mileage may vary.</p></blockquote>
<p>Does this make sense to you, dear reader?  Or am I blowing smoke here? Comments welcome.</p>
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		<title>2010: Round Numbers Prevent “Decade Denial”</title>
		<link>http://chuck.milams.net/2010/01/20/2010-round-numbers-prevent-%e2%80%9cdecade-denial%e2%80%9d/</link>
		<comments>http://chuck.milams.net/2010/01/20/2010-round-numbers-prevent-%e2%80%9cdecade-denial%e2%80%9d/#comments</comments>
		<pubDate>Wed, 20 Jan 2010 16:37:30 +0000</pubDate>
		<dc:creator>Chuck</dc:creator>
				<category><![CDATA[Cultural Observations]]></category>
		<category><![CDATA[Life Logging]]></category>
		<category><![CDATA[imold]]></category>

		<guid isPermaLink="false">http://chuck.milams.net/2010/01/20/2010-round-numbers-prevent-%e2%80%9cdecade-denial%e2%80%9d/</guid>
		<description><![CDATA[Ok, so we are now twenty or so days into the year 2010, and I’ve come to realize something: This nice round-numbered year is making it really hard for me to engage in what I’ve come to call “decade denial.” Allow me to explain: In previous years, let’s say…2009, for example…it was much easier for [...]]]></description>
			<content:encoded><![CDATA[<p>Ok, so we are now twenty or so days into the year 2010, and I’ve come<br />
to realize something:</p>
<p>This nice round-numbered year is making it really hard for me to<br />
engage in what I’ve come to call “decade denial.”  Allow me to<br />
explain:  In previous years, let’s say…2009, for example…it was much<br />
easier for me to imagine that “…2005 wasn’t that long ago.”  Here’s<br />
where it hit me:  I was just looking at an article dated 2005 and I<br />
was trying to determine if it was still fresh information…and a month<br />
ago, I might have used it.  However, with that big fat “10” at the end<br />
of the current year, the easy math gets me thinking, “Holy crap,<br />
that’s five years old already.”</p>
<p>I bet I’m not the only one seeing this.  Subtracting from 10 makes<br />
 for easy math, which means I can no longer deny that time is marching on.</p>
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		<title>My YouTube Debut?</title>
		<link>http://chuck.milams.net/2010/01/16/my-youtube-debut/</link>
		<comments>http://chuck.milams.net/2010/01/16/my-youtube-debut/#comments</comments>
		<pubDate>Sat, 16 Jan 2010 19:47:43 +0000</pubDate>
		<dc:creator>Chuck</dc:creator>
				<category><![CDATA[Cultural Observations]]></category>
		<category><![CDATA[Life Logging]]></category>
		<category><![CDATA[fashion]]></category>
		<category><![CDATA[rants]]></category>
		<category><![CDATA[tweetthis]]></category>
		<category><![CDATA[youtube]]></category>

		<guid isPermaLink="false">http://chuck.milams.net/?p=57</guid>
		<description><![CDATA[I think this is the first time I actually show up on YouTube, courtesy of Jane Q. Public&#8217;s new video camera.  I do wish it was something besides me in mid-rant over fashion choices, but some people think it&#8217;s funny.  Enjoy! UPDATE:  Hmm&#8230;I wonder if it was bad form for me embed the video here, [...]]]></description>
			<content:encoded><![CDATA[<p>I think this is the first time I actually show up on YouTube, courtesy of <a href="http://janeqpublic.wordpress.com/">Jane Q. Public&#8217;s</a> new video camera.  I do wish it was something besides me in mid-rant over fashion choices, but some people think it&#8217;s funny.  Enjoy!</p>
<p><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="560" height="340" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.youtube.com/v/eQiZEEaPQGc&amp;hl=en_US&amp;fs=1&amp;rel=0" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="560" height="340" src="http://www.youtube.com/v/eQiZEEaPQGc&amp;hl=en_US&amp;fs=1&amp;rel=0" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
<p>UPDATE:  Hmm&#8230;I wonder if it was bad form for me embed the video here, rather than<a href="http://janeqpublic.wordpress.com/2010/01/03/my-friends-discussed-fashion/"> link directly to Jane Q. Public&#8217;s original blog post</a>?  I&#8217;m so out of touch with current post vs. link etiquette.</p>
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		<title>Users Want Their Computers to &#8220;Just Work&#8221;</title>
		<link>http://chuck.milams.net/2009/11/09/users-want-their-computers-to-just-work/</link>
		<comments>http://chuck.milams.net/2009/11/09/users-want-their-computers-to-just-work/#comments</comments>
		<pubDate>Mon, 09 Nov 2009 20:44:22 +0000</pubDate>
		<dc:creator>Chuck</dc:creator>
				<category><![CDATA[Cultural Observations]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[macos]]></category>
		<category><![CDATA[tweetthis]]></category>
		<category><![CDATA[windows]]></category>

		<guid isPermaLink="false">http://chuck.milams.net/?p=37</guid>
		<description><![CDATA[This weekend, one of my facebook friends posted this all-too-common tale of computer woe: “So much for my new computer&#8230;I woke up this morning to find out my new computer was already broken. So after having the computer for less then 12 hours it wouldn&#8217;t even work. Thanks to the Geek Squad I now have [...]]]></description>
			<content:encoded><![CDATA[<p>This weekend, one of my facebook friends posted this all-too-common tale of computer woe:</p>
<p>“So much for my new computer&#8230;I woke up this morning to find out my new computer was already broken. So after having the computer for less then 12 hours it wouldn&#8217;t even work. Thanks to the Geek Squad I now have a brand new computer tower that is finally up and running! Now I have no time to play on the computer because I have to go to work:(“</p>
<p>Being only partially awake and a little grouchy, I posted this admittedly not-very-helpful comment:</p>
<p>“www.apple.com&#8230;”</p>
<p>A few minutes later, I was notified by E-mail that someone had responded:</p>
<p>&#8220;She didn&#8217;t say apple or pc. Pc&#8217;s easy to work on and half price of apple. The only good deal is the Apple Ipod touch which I am typing on. Easy choice for the money is PC .&#8221;</p>
<p>I just smiled to myself.  I will admit I am making some assumptions here based on what little I know of this person from briefly viewing his profile, but I think I have a pretty good guess of his “type.”  This person is likely a computer hobbyist who enjoys providing technical support to his friends and family.  Since he is only comfortable in the PC and the Microsoft Windows world, he probably recommends people stay within his technical comfort zone so he can help them out and feed his hero complex. </p>
<p>What really got my attention was the phrase: “Pc&#8217;s easy to work on and half price of apple.”</p>
<p>First, PCs in many cases can be had for even less than half the price of Apple computers, but I will come back to that little nit-picky point in a later post.  Let’s talk about “PC’s easy to work on.”  I’m assuming that this “type” of guy is saying “PCs are easy to maintain, repair and upgrade,” rather than “PCs are easy to get work done on.” </p>
<p>Assuming he means the former, my response is: “So what if the PC is [arguably] easier for technical people to work on?  The user does not care about how easy it is for the technician to work on a system.  The user wants the system to ‘just work.’  Ask a Mac user, especially one who has recently switched from the PC, why they like their Mac and the answer will often be: ‘It just works!’  In the end, that’s really all most users care about.” </p>
<p>So often, those of us with a technical focus forget that that the computer is there to help the users get their work done, not for us to practice our craft and show off our technical acumen.  If a computer system “just works,” and makes for happier, more productive users, we should celebrate and advocate, rather than disparage and reject that system.</p>
<p>I should point out that when I went to reply to his comment on facebook, he had deleted it.  </p>
<p>Next post (who knows when that will be):  “Are PCs REALLY cheaper?”</p>
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